AI Platform Analyst
Titan AI · Remote · United States ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (US)
- AI & Banking focus
- Structured career path
- 100% health coverage
- Pre-Series A equity
Join Titan’s analyst program to operate cutting-edge AI systems in production environments for the banking sector. You will manage end-to-end client support, resolve technical issues, and translate user feedback into actionable insights for product and engineering teams.
This position offers direct mentorship from experienced operators and engineers. High-performing analysts can transition into Forward Deployed Engineering, Client Ownership, or Product Management roles after 18 to 24 months.
What you'll do
- Manage end-to-end client support for agentic-enabled experiences
- Guide users on prompting, workflows, and use case development
- Synthesize client feedback for Product and Engineering teams
- Investigate platform issues thoroughly before escalating
- Identify patterns in requests to distinguish education gaps from bugs
- Maintain and improve a shared knowledge base
- Monitor communication channels to ensure timely responses
- Collaborate with Client Partners and Engineers for seamless handoffs
What you'll need
- Bachelor's degree in engineering, CS, or information systems
- Fundamental technical skills and curiosity about AI platforms
- Strong written and verbal communication abilities
- High agency and extreme ownership of tasks
- Exceptional organizational skills and attention to detail
Nice to have
- Experience in banking or fintech sectors
Stack
- Titan Foundry
- Banking-Reasoning Models
- Banking Agents
How you'll work
- Remote-first culture
- Opportunities for in-person collaboration
What you get
- Competitive salary and pre-Series A equity
- 18–24 month structured analyst program
- Unlimited PTO
- 100% coverage for employee medical, dental, and vision premiums
Hiring process
- Defined path to Forward Deployed Engineering, Client Partnership, or Product Management