Associate II, Product Operations
Kraken · Remote · United Kingdom · Brazil · Ireland · Colombia · Argentina · Cyprus · Portugal · Lithuania · Canada · Mexico ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- Fintech / Payments
- 3-5 years experience
- Compliance focus
- Vendor management
Join the Krak Product Operations team to manage cross-functional dependencies for Kraken's consumer banking and payments product. You will coordinate between compliance, legal, fraud, and external vendors to ensure new features launch safely and efficiently.
This role involves maintaining operational trackers, interpreting performance data, and providing strategic market intelligence. You will help the business move quickly by surfacing risks early and ensuring all regulatory and operational requirements are met before development begins.
What you'll do
- Maintain live trackers for compliance, legal items, and vendor statuses
- Triage new features against regulatory requirements before development
- Coordinate with fraud leads to integrate risk controls into feature design
- Ensure fraud and client engagement teams have necessary tooling for launches
- Manage vendor performance reviews and track actions to closure
- Interpret fraud, dispute, and commercial data to identify emerging issues
- Monitor market competitors and regulatory developments affecting the roadmap
What you'll need
- 3-5 years in product operations, strategy, or programme management
- Experience in consumer fintech, payments, or banking business
- Strong knowledge of regulatory and compliance landscape for financial products
- Experience working with fraud and risk functions
- Ability to manage multiple concurrent workstreams with various stakeholders
- Track record of turning operational data into actionable insights
- Strong communication skills to translate between compliance, risk, and product
Nice to have
- Experience with card issuing programmes and scheme rules
- Familiarity with third party banking and payments vendors
- Prior experience in a fast-scaling consumer fintech or neobank
- Exposure to crypto or digital assets products
How you'll work
- Fully remote position
- Global team environment
- Ongoing application process
Hiring process
- Application review
- Job-related skills or work-style assessments
- Interviews