Business Analyst
Makai Labs · Remote · New York · California · Massachusetts · Texas · New Jersey · North Carolina ·
COMPENSATION
$100k – $110k
Listed on the employer's job board (Ashby)
- Fully remote role
- 3+ years experience
- Agile environment
- Health insurance
- 401(k) matching
Join Makai Labs to bridge the gap between client operations and technical solutions. You will document workflows, assist in prototype building, and manage user feedback during the pilot and launch phases of the Makai Automation Platform.
This position offers a pathway to product management, requiring close collaboration with engineers and designers to refine features and ensure accurate human-machine teaming interfaces.
What you'll do
- Conduct client discovery to map current workflows and data structures
- Document IT infrastructure and systems used by client employees
- Assist engineering teams in building early solution prototypes
- Support solution design, testing, and refinement with representative users
- Train new users and capture feedback during platform pilots
- Resolve post-launch issues and manage product backlog enhancements
- Create functional specifications for all software development phases
- Lead client meetings to address evolving needs and requirements
What you'll need
- 3+ years experience as a business or financial analyst or in CS
- Proficiency with Jira, Azure DevOps, or similar Agile tools
- Strong ability to prioritize tasks in fast-paced environments
- Experience with product lifecycle management processes
- Excellent written and verbal communication skills
- Strong analytical and creative problem-solving abilities
- Self-managed work style with a sense of urgency
Nice to have
- Experience with SaaS, AI, or ML projects
- Background in technical implementation
- Process mining experience
Stack
- Jira
- Azure DevOps
How you'll work
- Fully remote position
- Opportunities for in-person work with local colleagues
- Requires self-management and strong work ethic
What you get
- Generous paid time off
- Full health insurance premium reimbursement
- 401(k) matching
- Career growth and development opportunities