Client Delivery Lead (Energy Experience preferred)
Kraken · Remote · Remote, Spain ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (Europe)
- Travel required
- English + Spanish
- No visa sponsorship
- Energy sector focus
You will join the client delivery team to support European utilities through their technology transformation journeys. Your focus will be on managing specific tech domains such as billing, finance, or communications during long-term migration projects.
Acting as the primary link between clients and Kraken’s product managers and developers, you will refine solutions, triage requests, and ensure successful delivery. The role requires adapting clients to Kraken’s development style while driving continuous improvement and innovation.
What you'll do
- Manage relationships with client product owners and business stakeholders
- Serve as the first point of contact for technical escalations and issue resolution
- Triage incoming requests and communicate client priorities to internal teams
- Articulate client needs and timelines to support ongoing platform development
- Support engineering teams in delivering product features and improvements
- Guide clients toward adopting continuous iteration and deployment approaches
- Leverage existing and new capabilities to solve client problems effectively
What you'll need
- Strong experience in client delivery or product ownership
- Proven background in agile delivery methodologies
- Experience managing complex delivery pipelines for clients
- Solid understanding of technology trends and product management
- Excellent communication, collaboration, and presentation skills
- Ability to influence stakeholders and challenge traditional thinking
- Fluent in English and Spanish
- Self-starter comfortable with ambiguity and changing environments
Nice to have
- Previous consulting experience
- Background in electricity or utilities markets
- Experience with payments systems in Spain or Europe
- Knowledge of other European languages
How you'll work
- European-based role with remote work flexibility
- Travel is expected as part of the position
- Must have right to work in the country of application
- No visa sponsorship available for this role