CRM Manager
Mindly · Remote · Ukraine | Remote ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (CET/EET)
- Build CRM from scratch
- HealthTech marketplace
- High autonomy role
- Therapy budget included
Join Mindly, a profitable and fast-growing international marketplace connecting psychologists with clients across more than 40 countries. As the CRM Manager, you will take full ownership of the CRM function, designing and optimizing user communications from the ground up.
You will work autonomously to drive engagement and retention through data-driven experiments and automated journeys. This position offers significant freedom to shape the strategy and execution of customer relationship management within a product-led environment.
What you'll do
- Design and optimize user communications via Email, Push, and In-App messages
- Analyze daily campaign performance to generate hypotheses for improvement
- Manage end-to-end audience segmentation and trigger-based automated journeys
- Monitor delivery and engagement metrics such as Open Rate and CTR
- Execute A/B tests focused on conversion, LTV, retention, and churn
- Collaborate with the product team to ensure consistent user experience
What you'll need
- 2+ years of hands-on experience in Email Marketing and push notifications
- Experience with ESP tools like Customer.io, Iterable, eSputnik, or MailChimp
- Proven track record in product-led environments
- Proactive mindset with high level of autonomy
Stack
- Customer.io
- Iterable
- eSputnik
- MailChimp
How you'll work
- Fully remote position
- Ideally located in CET or EET time zones
What you get
- Budget for therapy sessions with psychologists
- 20 days of paid vacation
- Unlimited sick leave
- Competitive compensation
Hiring process
- Screening interview
- Hiring Manager interview
- Test task
- Final interview with the CEO
- Offer