Customer Engineer
Diagrid · Remote · Remote United States · Remote Canada ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- Customer-facing engineering
- Cloud-native focus
- Startup environment
- Equity included
As a Customer Engineer at Diagrid, you will help organizations adopt open-source standards by designing and implementing solutions with Dapr technologies. You will work directly with prospective customers to onboard them to Diagrid Cloud, creating demos and building proof of concept applications in various programming languages.
This position sits within the Engineering team, allowing you to influence product direction by aggregating user feedback and identifying pain points. You will collaborate closely with product and leadership teams to scope features and prioritize improvements based on real-world customer engagements.
What you'll do
- Understand customer needs to design and implement technical solutions
- Onboard prospects to Diagrid Cloud for brownfield or greenfield apps
- Create and deliver customer demos and proof of concept solutions
- Provide architecture guidance on cloud-native technologies
- Aggregate user feedback to inform product feature scoping
- Identify customer pain points for leadership and strategic planning
What you'll need
- 3+ years in Solutions Engineering, Sales Engineering, or similar roles
- Excellent customer engagement and communication abilities
- Experience designing and building enterprise applications
- Strong understanding of distributed systems and CS principles
- Solid development experience in Java, .NET, or Go
- Proficiency with Node.js and Python
- Experience with Git-based version control systems
- Ability to adapt quickly to changing priorities
Nice to have
- Background as a cloud architect or Technical Product Manager
- Experience with Kubernetes, Docker, or container systems
- Familiarity with public cloud providers
- Knowledge of frameworks like ASP.NET Core, Express, or Spring Boot
- Prior experience with Dapr open-source project
- Work history in high-growth cloud or open-source startups
Stack
- Dapr
- Java
- .NET
- Go
- Node.js
- Python
- Kubernetes
- Docker
- Git
How you'll work
- Remote first company
- Flexible work environment
What you get
- Competitive compensation package
- Company equity opportunities
- Flexible paid time off
- Comprehensive healthcare for dependents
- Choice of hardware equipment
- $1000 home office setup budget
- Monthly work-from-home stipend
- Team events and gatherings