Customer Engineering - EMEA
TENEX.AI · Remote · Remote-United Kingdom ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- EMEA region
- Hybrid / Field-based
- Up to 50% travel
- Cybersecurity focus
- Pre-sales & Success
Join TENEX.AI as a Customer Engineer, bridging technical expertise with customer success in the cybersecurity space. You will act as a trusted advisor during pre-sales evaluations, conduct product demonstrations, and ensure seamless client onboarding. This role supports the deployment of AI-native Managed Detection and Response solutions while contributing to operational scaling.
What you'll do
- Partner with sales to provide technical expertise during pre-sales cycles
- Conduct product demos, proof-of-concepts, and tailored security assessments
- Address compliance needs such as GDPR, HIPAA, and SOC 2 to close deals
- Collaborate with Customer Success managers to streamline new client onboarding
- Review client security architectures and recommend AI-driven best practices
- Represent the company at industry events, webinars, and conferences
- Create content like whitepapers and case studies to educate the market
- Develop deep knowledge of Google Cloud and Microsoft Azure security solutions
What you'll need
- Five or more years of experience in cybersecurity
- Five or more years in customer-facing roles like Sales Engineering
- Strong understanding of core cybersecurity principles
- Familiarity with SIEM, SOAR, Threat Intelligence, and UEBA platforms
- Exceptional communication skills for non-technical audiences
- Willingness to travel up to fifty percent of the time
- Valid driver’s license and ability to pass background checks
Nice to have
- Knowledge of cloud security in Google Cloud, AWS, or Azure
- Experience with Google SecOps or Microsoft Sentinel
- Ability to engage executive stakeholders such as CISOs and CTOs
Stack
- Google Cloud
- Microsoft Azure
- AWS
- SIEM
- SOAR
- Threat Intelligence
- UEBA
- Google SecOps
- Microsoft Sentinel
How you'll work
- Field-based role with remote work flexibility
- Requires up to 50% travel to client sites
- Valid driver’s license is mandatory
What you get
- Competitive salary and benefits package
- Opportunities for growth in AI and cybersecurity
- Work with cutting-edge AI-driven security technologies