Customer Excellence Specialist

… · Remote · Colombia ·
Fully remoteFull-timeMiddle3–5 years
COMPENSATION
Salary available to subscribers
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Listed on the employer's job board (Ashby)

  • Fully remote (LATAM)
  • Based in MX, CL, or CO
  • SAR satellite industry
  • English required
  • Shift work available

You will serve as the primary link between the company’s SAR satellite capabilities and customers in Latin America. The position ensures smooth order execution from submission to delivery while maintaining high service standards.

The team provides persistent monitoring intelligence to governments and commercial clients. You will handle feasibility studies, quality control, and relationship management for key accounts.

What you'll do

  • Manage end-to-end order process from submission to final product delivery
  • Prepare feasibility studies for satellite imagery based on client needs
  • Plan satellite resources for capturing Synthetic Aperture Radar images
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