Customer Success Engineer ( India)

… · Remote · India ·
Fully remoteFull-timeMiddle3–5 years
COMPENSATION
Salary available to subscribers
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Listed on the employer's job board (Ashby)

  • Fully remote (India)
  • Voice AI & APIs
  • Senior level role
  • Frequent travel required
  • Build APAC strategy

Join the company as one of the first team members establishing its presence in the Asia Pacific region. You will shape the customer success playbook, working directly with key regional clients to integrate real-time speech-to-text and text-to-speech APIs.

This position sits at the intersection of product, growth, and customer support. You will act as a technical advisor, ensuring enterprise customers achieve their business goals through effective API adoption while identifying opportunities for expansion.

What you'll do

  • Act as a technical expert and strategic advisor to enterprise customers and executives
  • Own the full customer lifecycle from onboarding and enablement to expansion
  • Conduct regular on-site visits and hands-on work to drive product adoption
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