Customer Value Architect - USA (San Francisco)
Neara · Remote · San Francisco ·
COMPENSATION
$130k – $190k
Listed on the employer's job board (Ashby)
- On-site customer travel
- Enterprise client focus
- Technical consulting role
- Energy sector impact
- No visa sponsorship
As a Customer Value Architect, you will partner with high-value customers to ensure they realize tangible business outcomes from Neara’s physics-enabled digital twin platform. You will act as a trusted technical and commercial advisor, translating complex software capabilities into quantifiable value while guiding users through adoption and workflow integration.
What you'll do
- Master the Neara platform to explain its functionality and value to clients
- Guide customers through platform adoption and ensure ease of use
- Verify that solutions meet contractual scopes and business outcomes
- Align Neara capabilities with customer strategic goals and imperatives
- Define business cases and ROI metrics to demonstrate value delivery
- Identify opportunities to expand platform usage across customer organizations
- Build trusted relationships with a broad range of customer stakeholders
- Design and deliver training workshops aligned with client workflows
- Collaborate with Sales and Deployment teams to drive account growth
What you'll need
- Significant experience in enterprise account engagement and strategy
- Background in large consulting organizations is ideal
- Familiarity with enterprise software platforms and deployments
- Experience in software engineering or related technical fields
- Proven ability to develop customer value and ROI frameworks
- Strong communication skills for explaining complex technical topics
- Critical thinking to map customer outcomes to technical solutions
- Skilled in programming, data integration, and software languages
- Willingness to travel monthly for on-site customer engagement
Nice to have
- Experience within the infrastructure industry
- Specific background in the energy sector
How you'll work
- Based in San Francisco, USA
- Requires monthly travel to customer sites
- Must have unrestricted US working rights
- No visa sponsorship available
What you get
- Competitive salary package
- Employee Stock Ownership Plan (ESOP)
- Significant career development opportunities
- Meritocratic and low-ego work culture
- Work on meaningful real-world engineering problems