Director of Product Operations
Deepgram · Remote · USA - Remote ·
COMPENSATION
$280k – $310k
Listed on the employer's job board (Ashby)
- Director level role
- Fully remote position
- Voice AI industry
- Cross-functional leadership
- Data-driven culture
As the Director of Product Operations, you will serve as the connective tissue for the product organization. You will own the systems and cadences that allow product, engineering, and leadership to operate from a single source of truth regarding what is being built and its business value.
This high-visibility position requires managing the new product introduction process, quantifying roadmap decisions, and coordinating partner deliverables. You will balance building durable processes with driving individual launches in a fast-paced, AI-first culture.
What you'll do
- Maintain a single source of truth for product commitments and status across all lines
- Drive accountability for deliverables across product, engineering, design, and GTM teams
- Own the end-to-end new product introduction process including stage gates and readiness checks
- Chair launch readiness reviews and hold cross-functional owners to gate criteria
- Build models to quantify the revenue impact of roadmap decisions and ARR opportunities
- Coordinate deliverables owed to and from technology and strategic partners
- Partner with product marketing on launch tiering, messaging, and calendar sequencing
- Manage customer-facing roadmap commitments and triage feature requests from sales
- Establish channels with Support and CS to surface escalation themes into prioritization
- Own the weekly business review agenda, data preparation, and metric integrity
- Prepare executive and board-level materials on product performance and investment returns
What you'll need
- Comfortable running cross-functional launch gate reviews and modeling ARR impact
- Able to write concise executive summaries for board meetings and leadership
- Excited to experiment, adapt, and learn constantly in a rapid-change environment
- Proficient in adopting new AI models and integrating them into daily workflows
- Capable of establishing lightweight standards for PRDs and release documentation
- Skilled in identifying and removing chronic sources of friction in planning processes
- Experience reconciling roadmap commitments against actual engineering delivery
- Able to partner with Finance on product P&L inputs and business case development
- Competent in tracking partner-facing roadmap commitments and integration milestones
- Ready to support strategic customer engagements and executive briefings under NDA
How you'll work
- Fully remote work arrangement
- AI-first mindset required for all team members
- Fast-paced environment with rapidly evolving day-to-day work
- Not suitable for those seeking a traditional 9-to-5 structure