Endpoint and Device Specialist
Tempo · Remote · United States · Canada ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (North America)
- Okta + UEM administration
- AI-driven automation focus
- EST/CT core hours
- SaaS environment
You will ensure the reliability and compliance of endpoints across macOS, Windows, Linux, and mobile devices for Tempo’s distributed workforce. Reporting to the Director of Corporate IT & Information Security, you will bridge IT operations and security by enforcing policies and optimizing user experience.
What you'll do
- Manage full device lifecycle from procurement to secure retirement
- Administer Unified Endpoint Management tools for configuration and patching
- Handle Okta SSO integrations, provisioning, and access policies
- Provide endpoint support via Jira Service Management workflows
- Enforce security posture including EDR, encryption, and hardening
- Apply AI tooling to automate provisioning and support triage
- Partner with Information Security on audits and evidence collection
- Document runbooks and self-service resources for scalability
What you'll need
- 3+ years in endpoint management or IT operations
- Hands-on experience with Okta SSO administration
- Proficiency with Jira Service Management for IT support
- Experience supporting remote workforces in SaaS companies
- Knowledge of UEM tools like Jamf, Kandji, or Intune
- Understanding of endpoint security principles and EDR
- Based in North America with EST or CT availability
- Strong troubleshooting and communication skills
Nice to have
- Scripting experience in Bash, PowerShell, or Python
- Hands-on use of AI tools for workflow automation
- Experience in high-growth, ambiguous environments
Stack
- Okta
- Jira Service Management
- Jamf
- Kandji
- Microsoft Intune
- Bash
- PowerShell
- Python
How you'll work
- Fully remote position
- Must be based in North America
- Core hours in Eastern or Central time zone
- Global team collaboration
What you get
- Unlimited vacation in most locations
- Health, dental, vision, and savings plans
- Training and WFH reimbursement
- Professional development opportunities
- Optional in-person meetups and travel