Engineer II- Corporate Applications
Microchip Technology Incorporated · Chandler, AZ, United States ·
COMPENSATION
€•• – ••k
Listed on WeAreDevelopers
- Embedded C/C++ focus
- Hardware debugging skills
- Customer-facing support
- AI/ML familiarity
- 2.5-5 years experience
Join the Corporate Applications team to support mass-market customers with embedded hardware, firmware, and software challenges. You will resolve technical issues through various channels, analyze root causes, and contribute to AI-driven support initiatives.
The role requires collaborating with global engineering and sales teams to improve customer outcomes. You will also create documentation, example code, and deliver training to both clients and internal stakeholders.
What you'll do
- Resolve customer issues via case tickets, live chat, and phone support
- Guide users through embedded hardware and firmware design challenges
- Analyze electrical schematics and debug hardware using lab tools
- Create source code examples, application notes, and knowledge-base articles
- Apply machine learning frameworks to emerging technical support needs
- Deliver product demonstrations and technical training to customers
- Collaborate with product engineers and sales teams to address case trends
What you'll need
- Bachelor's degree in Electrical or Computer Engineering required
- 2.5 to 5 years of experience in embedded firmware or hardware design
- Strong programming skills in C and C++ for embedded applications
- Ability to debug hardware using oscilloscopes and logic analyzers
- Excellent written and verbal communication skills for technical concepts
- Collaborative mindset for working across global engineering teams
Nice to have
- Master's degree in a related engineering discipline
- Familiarity with AI and machine-learning technologies
- Experience with Microchip products and development tools
- Knowledge of Ethernet, networking protocols, or connected systems
Stack
- C
- C++
- Embedded Software
- Firmware
- Hardware Design
- Ethernet
- Machine Learning
- Artificial Intelligence
- Oscilloscopes
- Logic Analyzers