Enterprise Solutions Architect - Americas
Ashby · Remote · Remote - US ·
COMPENSATION
$155k – $220k
Listed on the employer's job board (Ashby)
- Fully remote (Americas)
- Pre-sales & Post-sales
- Enterprise SaaS focus
- First hire in role
- Unlimited PTO
As the first Enterprise Solutions Architect at Ashby, you will bridge the gap between sales commitments and technical delivery. You will work closely with Account Executives and Solutions Engineers to scope complex deals, design implementation paths, and create Statements of Work that set customers up for long-term success.
What you'll do
- Partner with Sales and SE teams to scope and design implementation approaches for enterprise deals
- Translate customer needs into tailored go-live strategies, milestones, and service offerings
- Create, negotiate, and execute Statements of Work aligned with professional services best practices
- Align customer stakeholders on desired outcomes, timelines, and responsibilities during pre-sales
- Ensure smooth handoff from Sales to Professional Services by participating in kickoff calls
- Identify patterns in opportunities to refine enterprise sales motions and service scoping frameworks
What you'll need
- At least five years of experience in Enterprise SaaS, Solutions Consulting, or Management Consulting
- Proven ability to diagnose business processes and translate them into scalable technical solutions
- Experience managing complex, multi-stakeholder deals with significant implementation components
- Comfortable collaborating across pre-sales and post-sales teams to ensure continuity
- Strong communication skills with the ability to influence executives and align cross-functional groups
- Ability to balance customer needs, business outcomes, and operational feasibility with strong judgment
How you'll work
- Fully remote position based in the Americas
- Unlimited PTO with four weeks recommended annually
- Twelve weeks of fully paid family leave for US employees
- $100 monthly education budget plus conference coverage
- Generous budget for equipment, software, and office furniture
What you get
- Competitive compensation package offered
- 10-year exercise window for stock options
- Focus on high-quality work without quick hacks
- Equal employment opportunities for all backgrounds
Hiring process
- 30-minute recruiter screen with the Talent Team
- 45-minute interview with Head of Professional Services
- 45-minute Change Management Challenge assessment
- Final Round: Interviews with VP of Customer Success and Global Head of Solutions Engineering
- Final Round: Interview with CEO and closing questions with Hiring Manager