Forward Deployed Engineer EMEA
Runpod · Remote · Remote - EMEA ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (EMEA)
- AI Infrastructure
- Python + Go
- Customer-facing
- Equity included
Join Runpod's Revenue Team as a Forward Deployed Engineer, working at the intersection of sales, product, and engineering. You will ensure seamless platform experiences for over a million developers by resolving complex technical challenges and guiding high-value customers through onboarding.
This role demands strong technical expertise in AI infrastructure and excellent communication skills. You will build proof-of-concept solutions, troubleshoot critical issues, and drive product improvements based on direct customer feedback.
What you'll do
- Join sales meetings to explain technologies and provide architectural recommendations
- Build proof-of-concept solutions to support onboarding for potential customers
- Troubleshoot and resolve complex technical issues related to configuration or code
- Use code analysis, scripting, and log analysis to identify root causes
- Collaborate with engineering and support teams to address GPU server issues
- Relay customer feedback to engineering to help shape product improvements
- Create technical documentation, guides, and deliver training sessions or demos
What you'll need
- Bachelor's degree in Computer Science or equivalent professional experience
- At least 3 years of professional experience in software development
- Familiarity with applied AI use cases like inference, fine-tuning, or LLMs
- Strong problem-solving skills and ability to work in collaborative environments
- Excellent communication skills and attention to detail
- Must be located in EMEA, ideally in Ireland, UK, or Spain
- Successful completion of a background check is required
Nice to have
- Proficiency in Python (Django, Flask, PyTorch), JavaScript, and Go
- Knowledge of Linux/Ubuntu, Docker, and SQL/NoSQL databases
- Understanding of data center components, server hardware, and network operations
- Familiarity with network protocols such as TCP/IP, HTTP/HTTPS, SSH, and DNS
- Experience deploying and managing AI/ML models as services or APIs
- Ability to read and understand code, logs, errors, or traces
Stack
- Python
- Django
- Flask
- PyTorch
- JavaScript
- React
- Node.js
- Go
- Docker
- MySQL
- PostgreSQL
- MongoDB
How you'll work
- Fully remote work policy
- Must be located in EMEA region
- Ideal locations: Ireland, UK, or Spain
- Slack used as main internal communication tool
What you get
- Competitive base pay between $100k-$180k USD
- Meaningful equity and stock options for all team members
- Flexible paid time off policy
- $1,200 stipend for home office and equipment
- Inclusive and collaborative remote-first culture