IT Asset Specialist
CMC · Irving, TX, United States ·
COMPENSATION
€•• – ••k
Listed on WeAreDevelopers
- ServiceNow expertise
- IT Asset Management
- Inventory reconciliation
- Vendor coordination
- Audit compliance
As an IT Asset Specialist, you will create and maintain asset records in ServiceNow, ensuring data accuracy from procurement to disposal. You will reconcile physical inventories with system data, manage stockroom operations, and handle asset requests for onboarding and offboarding.
The role involves coordinating with vendors for repairs and disposals, producing compliance reports, and identifying process improvements. You must follow strict chain-of-custody protocols and protect sensitive information while collaborating with cross-functional teams.
What you'll do
- Maintain hardware and software asset records in ServiceNow throughout their lifecycle
- Reconcile ServiceNow data with physical inventories and resolve discrepancies
- Process asset requests for onboarding, offboarding, transfers, and refreshes
- Manage stockroom operations including cycle counts and shipping controls
- Coordinate vendor activities for repairs, warranties, and secure disposition
- Produce reports on inventory status, compliance, and data quality
- Identify process gaps and recommend corrective actions for continuous improvement
What you'll need
- Two or more years of experience in IT asset management or related fields
- Hands-on experience with ServiceNow asset management or comparable platforms
- Proficiency with Microsoft 365 applications, especially Excel and Outlook
- Strong analytical skills for troubleshooting and root cause analysis
- Ability to follow documented controls and escalate risks promptly
- Clear written and verbal communication with technical stakeholders
- Associate or bachelor's degree in IT, Business, or Supply Chain preferred
Nice to have
- ITIL or Certified Hardware Asset Management Professional (CHAMP) certification
- Experience performing physical inventory and data reconciliation
- Knowledge of configuration management concepts and CIs
- Familiarity with endpoint management or discovery tools
Stack
- ServiceNow
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Office365
- Hardware Asset Management
- Configuration Management
How you'll work
- Travel to company locations as business needs require
- Work in office or industrial environments when necessary