IT Engineer
Ema · Remote · San Francisco Bay Area · United States ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- 0-2 years experience
- Python & Bash
- Okta & Google Workspace
- Agentic AI focus
Ema builds AI Employees that handle busy work in HR, IT, and Finance. As the company scales, it needs an engineer to own internal IT infrastructure end-to-end, shifting from ticket-driven processes to policy-driven automation.
You will use agentic tooling and AI coding assistants to eliminate repetitive manual work. The goal is to ensure every employee has a great experience while minimizing the need for human intervention in IT operations.
What you'll do
- Treat recurring manual tasks as candidates for automation using AI tools
- Automate JML lifecycles including onboarding and Okta provisioning
- Programmatically manage SaaS inventories and reclaim unused licenses
- Manage fleet MDM and automate OS patching and encryption baselines
- Generate continuous audit evidence for SOC 2 and ISO 27001 compliance
- Standardize IT runbooks and deliver Tier 1/2 support with defined SLAs
- Advise Finance and HR teams on tool administration and billing issues
What you'll need
- Demonstrated drive to eliminate repetitive work via scripting and APIs
- Proficiency with Python or Bash scripting and API integrations
- Experience managing Cloud/SaaS infrastructure and IdP systems
- Familiarity with Okta, Google Workspace, and MDM platforms
- Strict adherence to security protocols and compliance risks
- Precise documentation habits and clear technical writing skills
- Strong verbal communication for interfacing with internal stakeholders
Stack
- Python
- Bash
- Okta
- Google Workspace
- MDM platforms
- AI coding tools
How you'll work
- Headquartered in Silicon Valley with global offices
- Remote-friendly culture with distributed team members
What you get
- Variable compensation and equity eligibility
- Collaboration with high-density engineering talent
- Opportunity to build at the frontier of agentic AI