IT Intern (Remote MEX)
Directive · Remote · Remote - Mexico · Mexico City, CDMX · Puebla · Tijuana, BC · Guadalajara, Jalisco ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Part-time (4 hours/day)
- Fully remote (Mexico)
- IT Support & Assets
- Internship level
Directive Consulting seeks a motivated IT Intern to assist the IT team with daily operational tasks. You will handle user access, manage hardware inventory, and maintain internal documentation to ensure smooth IT infrastructure functioning.
What you'll do
- Assist with adding or removing users from platforms like Google Workspace and Slack
- Track hardware and software assets to ensure accurate inventory records
- Handle IT tickets such as password resets and application installations
- Route complex tickets to appropriate team members when necessary
- Update how-to guides and IT documentation on Notion
- Create shipping labels for IT-related equipment shipments
What you'll need
- Pursuing or recently completed degree in IT, Computer Science, or related field
- Basic understanding of IT systems like Google Workspace, Slack, and Zoom
- Strong organizational skills with high attention to detail
- Ability to prioritize tasks and manage time effectively
- Excellent written and verbal communication skills
- Must permanently reside in Mexico with current work authorization
Nice to have
- Familiarity with ticketing systems
- Experience with knowledge base platforms like Notion
Stack
- Google Workspace
- Krisp
- Zoom
- Slack
- LastPass
- Notion
How you'll work
- Part-time schedule, 4 hours per day
- Fully remote position based in Mexico
- Requires reliable internet access and professional background
- Collaboration via Zoom and Slack
What you get
- Set living wage
- Medical, dental, vision, disability, and life insurance
- Access to therapists via Spring Health and Headspace membership
- Gympass physical wellness benefit
- Unlimited PTO with 2-week minimum
- Paid company holidays and birthday off
- Savings fund with 5% company match
- Annual bonus based on tenure