Operations Lead
… · Remote · New York ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Visa sponsorship available
- Fintech operations focus
- Automation and AI agents
- Early-stage company
Join an early-stage fintech to own a core operational domain such as customer support, payments, or financial crime. You will design processes, implement tooling, and drive automation to handle increasing volume without proportional headcount growth.
This role involves partnering with Product and Engineering to build systems that scale. You will start by handling cases directly to identify bottlenecks before launching production automations and agent-based workflows.
What you'll do
- Handle operational cases initially to identify process bottlenecks
- Define metrics for success and track operational quality
- Design and launch production automations for live workflows
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