Partner Success Engineer
Deepgram · Remote · USA - Remote ·
COMPENSATION
$195k – $235k
Listed on the employer's job board (Ashby)
- Fully remote role
- Strategic partner focus
- AI-native workflow
- Technical consulting
- No coding required
As a Partner Success Engineer at Deepgram, you will serve as the technical advisor and strategic owner for a portfolio of key partners. You will guide architecture discussions, troubleshoot integrations, and drive joint adoption through demos and workshops.
This position requires an AI-first mindset, where you actively build tools and agents to eliminate recurring work. You will bridge the gap between technical teams and executive stakeholders to ensure Deepgram’s success within partner environments.
What you'll do
- Serve as technical advisor for strategic partners from developers to CTOs
- Own the full partner lifecycle including onboarding and expansion
- Drive adoption via live demos, workshops, and architecture guidance
- Translate partner problems into actionable product requirements
- Identify cross-sell and upsell opportunities with Sales teams
- Influence internal roadmap and GTM strategy based on partner feedback
- Build AI tools and agents to automate recurring team tasks
What you'll need
- 7+ years in technical customer-facing roles like TAM or Solutions Engineering
- Experience at API-driven, developer-first, or AI companies
- Track record blending partner ownership with technical depth
- Hands-on experience leading demos and technical workshops
- Success identifying expansion in complex enterprise accounts
- Fluency in APIs, integrations, and troubleshooting L1 issues
- Understanding of channel business models and partner ecosystems
- Ability to engage both technical staff and executive buyers
- Built a tool or workflow that permanently eliminated recurring work
- Demonstrated AI-native operating model in previous roles
Nice to have
- Background in machine learning or voice AI
- Experience with Telephony, CCaaS, or CPaaS platforms
- Familiarity with channel marketing and enablement programs
- Working fluency with Python, TypeScript, or agent frameworks
Stack
- Python
- TypeScript
- APIs
- AI Agents
How you'll work
- Fully remote position
- AI-first operational mindset required
- Fast-paced environment with rapid change
- Travel to partner sites as needed