Post Sales Solutions Engineer, EMEA
… · Remote · UK · US Remote ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- UK or US East Coast
- Post-sales technical role
- Cloud storage focus
- Customer onboarding
- Renewal management
As a Post Sales Solutions Engineer, you serve as the primary technical partner for customers from contract signing through renewal. You will manage onboarding calls, ensure clean upgrades, and resolve complex technical issues before they escalate. The position requires supporting clients across various time zones while identifying opportunities for account expansion and risk mitigation.
What you'll do
- Onboard new customers via calls within 30 days of signing
- Ensure clients upgrade to the latest product versions
- Track renewal dates and identify expansion opportunities
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