Principal Solutions Architect, Professional Services (West Coast Preferred)
Docker · Remote · Canada · United States ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Principal level role
- Fully remote (US/Canada)
- AI & Agentic workflows
- Enterprise architecture
- No visa sponsorship
You will join Docker’s globally distributed team to establish the Professional Services practice, accelerating customer success and driving enterprise adoption. Working directly with senior leadership, you will shape service strategy, create reference architectures, and act as a trusted advisor to strategic partners and Fortune 500 customers.
The role involves defining repeatable patterns for AI agent environments, air-gapped deployments, and secure infrastructure. You will translate these architectures into customer-facing collateral and guide technical integrations that align with Docker’s AI platform roadmap.
What you'll do
- Develop repeatable reference architecture patterns for self-hosted and air-gapped deployments
- Create technical collateral and SOW templates to standardize service delivery
- Collaborate with product and revenue teams to integrate services into go-to-market motions
- Act as a trusted advisor to enterprise customers on containerization and AI workflows
- Architect self-hosted Docker deployments in regulated and complex environments
- Guide implementation of agentic AI toolchains including MCP server/client architecture
- Support partnerships by enabling technical integration partners and system integrators
- Translate field insights into actionable product strategy and roadmap improvements
What you'll need
- 7+ years as a Professional Services Solution Architect or Technical Consultant
- Experience with self-hosted and air-gapped deployment architectures
- Knowledge of Model Context Protocol (MCP) and agentic AI toolchains
- Hands-on experience with AI/ML workflows and LLM deployment in enterprises
- Deep understanding of container and software supply chain security
- Expertise in enterprise identity providers like Okta, Azure AD, and SSO protocols
- Proven ability to lead executive-level architecture conversations
- Track record of delivering services that meet revenue and ARR growth targets
Nice to have
- Experience architecting AI platforms in large enterprise environments
- Background enabling system integrators or partner ecosystems
- Consulting experience with Fortune 500 clients in regulated sectors
- Led AI security architecture engagements for containerized workloads
Stack
- Docker Desktop
- Docker Hub
- Docker Scout
- Kubernetes
- MCP
- Okta
- Azure AD
- LDAP
How you'll work
- Fully remote-first culture
- West Coast US preferred
- Open to Canada and US residents
- No visa sponsorship available
What you get
- Competitive salary and equity package
- Generous PTO and quarterly Whaleness Days
- End-of-year Whaleness break
- Home office support and technology stipend
- Annual learning and development stipend
- 16 weeks paid parental leave
- Comprehensive medical and retirement benefits