Principal Solutions Engineer, Strategic Accounts
Scribe · Remote · United States ·
COMPENSATION
$240k – $300k
Listed on the employer's job board (Ashby)
- Principal level role
- Pre-sales focus
- US-based remote
- Workflow AI expertise
- Equity included
Join a new team at Scribe to define how the company delivers its most strategic product, Scribe Optimize, to large organizations. You will partner with Account Executives and Customer Success teams to earn the trust of executives, design groundbreaking AI solutions, and lead technical validation efforts.
This role requires bridging the gap between closing deals and delivering transformational outcomes. You will build repeatable pre-sales assets and serve as a technical reference point for the go-to-market team while shaping the function from scratch.
What you'll do
- Own the technical layer of strategic deals from discovery through close
- Run tailored demos and lead proof of concept planning sessions
- Design solutions that link Workflow AI capabilities to customer outcomes
- Build ROI narratives based on actual workflow data and cost savings
- Drive technical validation and security workstreams for deals
- Remove technical roadblocks and build credibility with stakeholders
- Document customer feedback to inform the Product team
- Create repeatable pre-sales playbooks and assets
What you'll need
- 8+ years in Solutions Engineering or similar pre-sales technical roles
- Experience with complex named Strategic Accounts at high-growth SaaS firms
- Strong fluency in AI, LLM architecture, and prompt design
- Ability to translate business requirements for AI/ML engineering teams
- Deep understanding of enterprise workflows using tools like Salesforce or SAP
- Skill in articulating technical frameworks to senior technical and non-technical audiences
- Data-driven mindset with ability to build quantifiable business cases
- Collaborative approach with low ego and high standards
Nice to have
- Experience with process mining or operational analytics tools
- Background in AI/ML product teams or enterprise AI deployment
- History of holding a founding or first-of-its-kind role
- Familiarity with enterprise AI security reviews and model governance
Stack
- Scribe Optimize
- Scribe Workflow AI
- Salesforce
- ServiceNow
- SAP
- Large Language Models
How you'll work
- Hybrid in San Francisco (3 days/week) or remote in major US city
- Up to 30% travel for customer and prospect meetings
- Permanent residence in a major US city required for remote staff
What you get
- Comprehensive health, dental, and vision plans
- Two $0/month medical plan options for employees
- Equity ownership in the company
- 401(k) plan through Vestwell
- $500 annual flex benefit for office, learning, or wellness
- $100 monthly commuter benefit for SF-based staff
- Flexible paid time off and company holidays
- Paid parental leave
- Free Talkspace membership and One Medical access