Product Manager, Dashboard & Enterprise Operational Platforms
Marqeta · Remote · Remote - USA ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (US)
- Product Management
- Fintech & Operations
- Mid-level role
- Visa not mentioned
You will own the strategy and evolution of the Marqeta Dashboard, the central interface for customers and internal teams to manage card programs and monitor performance. The work involves transforming complex financial workflows into intuitive systems, introducing AI-driven automation, and improving operational visibility across the platform.
What you'll do
- Drive the roadmap for the Dashboard and enterprise operational platforms
- Build tools to streamline card management, disputes, and transaction investigation
- Develop dashboards that provide clear operational visibility and reporting
- Design secure systems for identity, permissions, and governance compliance
- Integrate with enterprise systems like CRM, case management, and data platforms
- Identify opportunities to use AI for workflow automation and efficiency
- Partner with Engineering and Design to deliver intuitive user experiences
- Translate operational pain points into scalable product solutions
What you'll need
- 3-5+ years of product management experience
- Experience building tools for operations, support, or risk teams
- Familiarity with operational dashboards or case management systems
- Knowledge of disputes, fraud, or compliance-related workflows
- Experience with enterprise platforms such as Salesforce or Zendesk
- Ability to define strategy, prioritize roadmaps, and drive execution
- Strong communication and stakeholder management skills
- Comfort working in fast-moving, regulated environments
Nice to have
- Experience with multi-tenant platform products
- Background in platform modernization or 0 to 1 builds
- Understanding of data models and analytics-driven products
- Experience with real-time systems or event-driven architectures
- Track record of introducing AI/ML into operational workflows
- Experience working with bank partners or regulators
- History of improving operational efficiency metrics
Stack
- Salesforce
- Zendesk
- ServiceNow
How you'll work
- Fully remote within the United States
- Flexible First work policy
- Location must be in a National tier region
What you get
- Base salary range $95,900 - $119,900
- Annual performance-based bonuses
- Multiple health insurance options
- Flexible time off policy
- Retirement savings with company contribution
- Equity in a publicly-traded company
- Family-forming benefits and parental leave top-up
- Free therapy, coaching, and legal advice
- Monthly remote work stipend
- Annual development budget
Hiring process
- Application submission
- Recruiter video call
- Hiring manager video call
- Virtual onsite with 3-4 interviews
- Presentation round
- Offer stage