Product Manager, Onboarding and Growth

Ashby · Remote · Remote - US · Remote - Canada ·
Fully remoteFull-timeLead8+ years
COMPENSATION
$180k – $260k
0 applicants so far

Listed on the employer's job board (Ashby)

  • Fully remote
  • B2B SaaS focus
  • Growth & Onboarding
  • Product-led strategy
  • Equity options

Join Ashby as a Product Manager dedicated to enhancing user onboarding and driving product expansion. You will collaborate with engineering and customer success teams to design intuitive experiences that help users realize value quickly, moving beyond traditional spec-heavy processes to deep product thinking and customer research.

What you'll do

  • Design thoughtful onboarding experiences for various user roles using product and email channels.
  • Spearhead product-led growth initiatives in close partnership with the Customer Success team.
  • Define and track key adoption metrics to measure how quickly customers realize value.
  • Establish the definition of Product Qualified Leads and coordinate routing with Revenue Operations.
  • Modify existing features to simplify onboarding and drive higher product adoption rates.
  • Conduct deep customer research to understand problems and document strategic product thinking.

What you'll need

  • Proven experience owning onboarding, expansion, or growth for a B2B SaaS product.
  • Strong product taste with a view of growth as an art form rooted in principled thinking.
  • Demonstrated ability to drive long-term growth results through research and data.
  • Excellent written communication skills and deep curiosity about end-user jobs.
  • Experience developing product metrics that are directly connected to customer value.
  • Track record of building exceptional relationships with customer success teams.
  • Ability to coach high-agency engineers and manage project scope effectively.

Stack

  • Ashby
  • Claude
  • Cursor
  • Codex

How you'll work

  • Fully remote work environment
  • Unlimited PTO with four weeks recommended annually
  • Generous budget for equipment, software, and office furniture

What you get

  • 10-year exercise window for stock options
  • Twelve weeks of fully paid family leave in the US
  • $100 monthly education budget with conference coverage
  • $250 monthly tool budget plus generous AI token allowances
  • 100% covered health insurance premiums for employees and dependents

Hiring process

  • 30-minute intro call with VP of Product
  • 45-minute product experience deep dive session
  • Two-hour written assignment preparation
  • 60-minute presentation of the assignment
  • Two-hour final round with cross-functional team members