Product SME - Workers Compensation
Assured · Remote · Remote ·
COMPENSATION
$120k – $140k
Listed on the employer's job board (Ashby)
- Fully remote role
- Workers' Comp SME
- Product strategy focus
- Equity packages included
- Unlimited PTO
You will partner with Product, Engineering, and Claims Operations to transform manual insurance workflows into efficient digital experiences. Your focus is on mapping the claim lifecycle, identifying friction points, and defining standards for investigation and documentation.
This position requires balancing regulatory compliance with technological innovation. You will serve as an internal authority on Workers' Compensation, guiding teams on compensability, medical management, and jurisdictional variations to improve claim outcomes at scale.
What you'll do
- Map the claim lifecycle from FNOL through closure to identify friction points
- Translate claims expertise into product requirements and decision frameworks
- Define practical standards for investigation, documentation, and reserving
- Identify workflows where automation or AI can improve consistency and speed
- Partner across teams to address root causes of operational inefficiencies
- Serve as a trusted internal authority on Workers' Compensation claims
- Communicate complex claims concepts to technical and non-technical audiences
What you'll need
- Deep hands-on experience in Workers' Compensation claims handling
- Background as adjuster, examiner, supervisor, or claims leader
- Strong knowledge of the full claim lifecycle and wage calculation
- Familiarity with jurisdictional complexity and regulatory compliance
- Ability to evaluate complex workflows and identify root causes
- Comfort owning ambiguous work with significant financial impact
- Curiosity about automation paired with judgment on human controls
How you'll work
- Fully remote position
- Regular team events and offsites
What you get
- Competitive salary and equity packages
- Platinum medical, dental, and vision plans
- Free life insurance and disability coverage
- Unlimited PTO and paid holidays
- Maternity and paternity leave
- 3% 401(k) contribution regardless of employee input
- Lunch stipend twice weekly and monthly phone allowance
- Health FSAs and HSAs available