RCM Architect
Joyful Health · Remote · US Based ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- 8+ years RCM experience
- AI-powered healthcare tech
- Cross-functional role
- Equity + competitive salary
As the RCM knowledge layer, you will ensure the organization executes correct revenue cycle management strategies. You will audit claims, design workflows, and guide product development to fix systemic billing issues rather than just processing individual transactions.
What you'll do
- Audit claims to identify root causes of revenue leakage and validate decisions
- Translate denial patterns into standardized recovery strategies and escalation logic
- Build SOPs, specialty guides, and decision frameworks for organizational scale
- Analyze new customer data to create strategic onboarding action plans
- Partner with Product and Engineering to define features and validate workflows
- Provide pre-sales RCM analysis and enablement materials for the sales team
- Resolve complex customer escalations and feed insights back into the product roadmap
What you'll need
- At least 8 years of experience in Revenue Cycle Management
- Deep expertise in denials, AR follow-up, and payer behavior
- Hands-on experience analyzing claims data and revenue performance trends
- Proven track record collaborating with Sales, Operations, or Product teams
- Experience designing or improving RCM workflows and decision frameworks
- Proficiency with AI tools, automation, or data analytics to optimize work
- Strong systems thinking focused on root causes and scalable solutions
- Ability to communicate clearly with engineers, sales agents, and billers
Nice to have
- Comfortable operating with ambiguity and making independent judgments
- Product-minded approach to encoding workflow logic into software features
- Willingness to evolve from a generalist function toward specialization
What you get
- Competitive salary and equity in a high-growth company
- Comprehensive healthcare benefits
- Unlimited PTO with a minimum of 10 days off per year
- Regular team off-sites and professional development investment
- Flexible work environment