Remote Networking Support Engineer - Entry Level
Remoteo · Madrid, Spain ·
COMPENSATION
€•• – ••k
Listed on WeAreDevelopers
- Fully remote (EU)
- Entry level
- Cisco + Juniper
- L1 Support
Join NTT DATA as a Networking Remote Field Service Engineer at the L1 level. You will deliver professional remote technical support, identify incidents, and resolve issues while ensuring service assurance and maintaining detailed records.
What you'll do
- Provide professional remote technical support to clients
- Identify incidents and resolve issues to meet SLAs
- Maintain detailed records of support activities
- Coordinate with vendors for issue resolution
- Engage in knowledge sharing and cross-cultural collaboration
What you'll need
- Bachelor's degree in IT or Computing
- Entry-level networking experience
- Basic knowledge of Cisco, Juniper, or Aruba technologies
Stack
- Cisco
- Juniper
- Aruba
- Network Support