Salesforce Developer / Administrator – Audiobook Publisher | Brazil
Truelogic · Remote · São Paulo ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (Brazil)
- Salesforce Dev & Admin
- Apex + LWC
- Telephony migration
- USD compensation
Join an agile technical team supporting a major digital media and audiobook publisher. You will balance daily operational enhancements with strategic initiatives, including expanding Experience Cloud capabilities and migrating telephony platforms. The ideal candidate seamlessly translates business requirements into scalable technical solutions using both configuration and custom code.
What you'll do
- Develop and maintain functionality across Sales, Service, and Experience Clouds
- Architect efficient solutions using declarative configuration or custom development
- Build and optimize complex automations, workflows, and custom capabilities
- Program and support Lightning Web Components (LWC) and Apex code
- Execute integrations between Salesforce and external platforms or APIs
- Lead the technical migration from Talkdesk to Genesys
- Troubleshoot and resolve technical issues across the supported environment
- Manage configuration and development tickets using Jira
What you'll need
- Strong hands-on experience in Salesforce development and administration
- Proven expertise with Sales Cloud, Service Cloud, and Experience Cloud
- In-depth knowledge of declarative development and system configuration
- Coding experience with Lightning Web Components (LWC) and Apex
- Background in building and troubleshooting system automations
- Experience integrating Salesforce with third-party platforms and APIs
- Ability to decide between custom development and out-of-the-box configuration
- Comfort documenting technical decisions and managing workflows in Jira
- Ability to execute complex projects independently with limited supervision
Nice to have
- Experience with Genesys integrations
- Previous experience with Talkdesk or similar CTI platforms
- Experience migrating or rebuilding telephony-related automations
- Familiarity with Marketing Cloud
- Knowledge of integrating tools like Zapier, HiTouch, SMS, or live chat
- Experience in small technical teams supporting multiple systems
Stack
- Salesforce
- Sales Cloud
- Service Cloud
- Experience Cloud
- Lightning Web Components
- Apex
- Jira
- Genesys
- Talkdesk
- Marketing Cloud
- Zapier
How you'll work
- 100% remote work
- Based in Brazil
- Autonomous time management
- Results-focused environment
What you get
- Competitive USD compensation
- Paid time off policies
- Work with top American companies
- Access to a diverse global network
- Collaboration with senior talent