Salesforce Developer / Administrator – Audiobook Publisher | Colombia
Truelogic · Remote · Bogota ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (Colombia)
- Salesforce Dev & Admin
- Apex + LWC
- Telephony migration
- USD compensation
Join an agile technical team supporting a major digital media and audiobook publisher. You will balance daily operational enhancements with strategic initiatives, including a significant telephony platform migration and expanding Experience Cloud capabilities. The ideal candidate seamlessly translates business requirements into scalable technical solutions using both configuration and custom code.
What you'll do
- Develop and maintain functionality across Sales, Service, and Experience Clouds
- Architect efficient solutions using declarative configuration or custom development
- Build and optimize complex automations, workflows, and custom capabilities
- Program and support Lightning Web Components and Apex code
- Execute data integrations between Salesforce and external platforms or APIs
- Lead technical execution of telephony migration from Talkdesk to Genesys
- Troubleshoot and resolve technical issues across the supported environment
- Manage configuration and development tickets using Jira
What you'll need
- Strong hands-on experience in Salesforce development and administration
- Proven expertise with Sales Cloud, Service Cloud, and Experience Cloud
- In-depth knowledge of declarative development and system configuration
- Coding experience with Lightning Web Components and Apex
- Background in building and troubleshooting system automations
- Experience integrating Salesforce with third-party platforms and APIs
- Ability to decide between custom development and out-of-the-box configuration
- Comfort documenting technical decisions and managing workflows in Jira
- Ability to execute complex projects independently with limited supervision
Nice to have
- Experience with Genesys integrations
- Previous experience with Talkdesk or similar CTI platforms
- Direct experience migrating telephony-related automations
- Familiarity with Marketing Cloud
- Experience integrating tools like Zapier, HiTouch, SMS, or live chat
- Background in small technical teams supporting multiple systems
Stack
- Salesforce
- Sales Cloud
- Service Cloud
- Experience Cloud
- Lightning Web Components
- Apex
- Jira
- Genesys
- Talkdesk
- Marketing Cloud
- Zapier
How you'll work
- 100% remote work
- Based in Colombia
- Autonomous time management
- Results-focused environment
What you get
- Competitive USD pay
- Paid time off policies
- Work with top American companies
- Access to global professional network
- Engagement activities and well-being focus