Salesforce Developer / Administrator – Audiobook Publisher | Mexico
Truelogic · Remote · Mexico City ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (Mexico)
- Salesforce Dev & Admin
- Apex + LWC
- Telephony migration
- USD compensation
Join an agile technical team supporting business-critical platforms for a major digital media and audiobook publisher. You will balance daily operational enhancements with strategic initiatives, including expanding Experience Cloud capabilities and migrating telephony systems.
The ideal candidate proactively solves problems by choosing between declarative configuration and custom code. You will translate fast-paced business requirements into robust, scalable technical solutions within a distributed environment.
What you'll do
- Develop and maintain functionality across Sales, Service, and Experience Clouds
- Architect efficient solutions using configuration or custom development
- Build and optimize complex automations, workflows, and custom capabilities
- Program and support Lightning Web Components and Apex code
- Execute integrations between Salesforce and external platforms or APIs
- Lead technical execution of telephony migration from Talkdesk to Genesys
- Troubleshoot and resolve technical issues across the supported environment
- Manage configuration and development tickets using Jira
What you'll need
- Strong hands-on experience in Salesforce development and administration
- Proven expertise with Sales, Service, and Experience Clouds
- In-depth knowledge of declarative development and system configuration
- Coding experience with Lightning Web Components and Apex
- Background in building and troubleshooting system automations
- Experience integrating Salesforce with third-party platforms and APIs
- Ability to decide between custom development and out-of-the-box config
- Comfort documenting technical decisions and managing workflows in Jira
- Ability to execute complex projects independently with limited supervision
Nice to have
- Experience with Genesys integrations
- Previous experience with Talkdesk or similar CTI platforms
- Experience migrating or rebuilding telephony-related automations
- Familiarity with Marketing Cloud
- Knowledge of integrating tools like Zapier, HiTouch, SMS, or live chat
- Experience in small technical teams supporting multiple systems
Stack
- Salesforce
- Sales Cloud
- Service Cloud
- Experience Cloud
- Lightning Web Components
- Apex
- Jira
- Genesys
- Talkdesk
- Marketing Cloud
- Zapier
How you'll work
- 100% remote work
- Based in Mexico
- Autonomous time management
- Results-focused environment
What you get
- Competitive USD pay
- Paid time off
- Work with top American companies
- Access to global professional network
- Engagement activities and dynamic teams