Senior AI Automation Engineer
… · Remote · European Union ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Senior AI Automation Engineer
- Fully remote (global)
- LLM + Prompt Engineering
- Python or JavaScript
- Async work culture
Join the Customer Support team at the company to lead the integration of Large Language Models into existing support operations. You will own the development of AI-powered automations that connect tools like Zendesk and Twilio, reducing repetitive tasks for agents.
The position requires building reliable production systems, designing prompts, and creating lightweight internal interfaces. You will work autonomously in a distributed team that prioritizes written communication and outcome-based performance.
What you'll do
- Build and maintain LLM-powered automations for support workflows
- Integrate LLM models and third-party services via REST APIs
- Design, test, and refine prompts for quality and reliability
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