Senior CRM Data Analyst / Customer Intelligence Analyst (part-time)
Solvd · Remote · Poland · Ukraine · India ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Senior level role
- Part-time position
- Fully remote (EMEA)
- Salesforce Data Cloud
- Adobe Analytics
You will own customer data insights, quality monitoring, and CRM performance analysis across the EMEA region. Acting as a link between business and technical stakeholders, you will transform complex data into actionable strategies that enhance customer engagement and revenue growth.
What you'll do
- Validate customer data quality, identity resolution, and profile unification in Salesforce Data Cloud.
- Investigate discrepancies in audience composition, campaign targeting, and reporting outputs.
- Analyze customer behavior, lifecycle performance, and retention trends to support CRM strategy.
- Use Adobe Analytics to identify opportunities for improving conversion and digital experience.
- Build and maintain Tableau dashboards for CRM, Marketing, and Product stakeholders.
- Translate technical findings into business-friendly recommendations for diverse audiences.
What you'll need
- Advanced hands-on experience with Salesforce Data Cloud and identity resolution.
- Proven track record in troubleshooting data quality issues at scale.
- Strong practical experience with Salesforce Marketing Cloud (SFMC).
- Advanced proficiency in Adobe Analytics for digital insights.
- Expertise in Tableau for dashboard creation and data visualization.
- Strong SQL skills and experience with large-scale customer datasets.
- Experience working with data warehouses such as Snowflake.
- Exceptional stakeholder management and communication skills.
Stack
- Salesforce Data Cloud
- Salesforce Marketing Cloud
- Adobe Analytics
- Tableau
- SQL
- Snowflake
How you'll work
- Part-time employment
- Fully remote work
- Focus on EMEA region