Senior Director, IT (Seattle Preferred)
Docker · Remote · United States ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Senior Director level
- Fully remote (US preferred)
- No visa sponsorship
- SaaS/Cloud infrastructure
- Strategic IT leadership
Docker seeks a Senior Director to lead its Information Technology department as the business scales. This leader will build a customer-obsessed team serving internal users with technical tools, overseeing help desk services, application management, and device logistics.
Reporting to the SVP of Central Operations & Systems, you will define the IT mission, establish service level agreements, and provide operational transparency through real-time metrics. The role requires balancing strategic roadmap development with tactical execution to support a high-growth environment.
What you'll do
- Build a metrics-driven IT organization focused on continual service improvement
- Architect and right-size the application footprint for connected enterprise systems
- Develop multi-year IT strategy and roadmap to support high-growth scaling
- Manage relationships with technical leaders and business executives
- Oversee enterprise-wide help desk, application management, and device logistics
- Define KPIs and service level agreements aligned with company goals
- Provide timely IT productivity tools and accessories to employees
- Collaborate with executive team to align IT with business and financial objectives
What you'll need
- 12+ years of global IT leadership experience
- Experience in fast-moving technology startup environments
- Ability to translate high-level strategy into tactical execution plans
- Strong understanding of modern SaaS and cloud-based infrastructures
- AI-and-automation-first mentality for system consolidation
- Bachelor’s degree in computer science, IT, engineering or related field
- Excellent communication and interpersonal abilities
Nice to have
- Master’s degree in relevant field
How you'll work
- Remote-first by design with offices in Seattle and Paris
- Seattle location preferred for this role
- Flexible schedule management trusted by the company
- No visa sponsorship available for this position
What you get
- Generous PTO and quarterly Whaleness Days
- Designated end-of-year Whaleness break
- Home office support for workspace setup
- Monthly technology stipend of US$100 net
- Annual learning and development stipend
- 16 weeks paid parental leave after six months
- Equity package for all full-time employees
- Comprehensive medical and retirement benefits
Hiring process
- AI-assisted tools may be used during recruiting
- Optional interview recordings for calibration with consent