Senior Forward Deployed Engineer
Qualytics · Remote · Remote-USA ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Senior level role
- Fully remote startup
- Enterprise customer focus
- Strategic account management
- Data quality platform
As a Senior Forward Deployed Engineer, you will serve as the primary strategic partner for large, data-intensive organizations. You are responsible for the full customer lifecycle, from onboarding and enablement to retention and expansion, ensuring clients derive measurable business value from the Qualytics platform.
You will collaborate closely with Sales, Product, and Engineering teams to align customer goals with technical capabilities. This position requires translating broad business objectives into actionable technical strategies while advocating for customer needs internally to influence product development.
What you'll do
- Own the full customer lifecycle including onboarding, engagement, and retention
- Serve as the strategic point of contact for a portfolio of enterprise clients
- Lead Customer Objective Reviews to align stakeholders on goals and metrics
- Partner with Sales to identify renewal and expansion opportunities
- Support pre-sales efforts by mapping business needs to product capabilities
- Act as the voice of the customer to influence Product and Engineering teams
What you'll need
- 5+ years in strategic, customer-facing roles like Customer Success or FDE
- Experience managing complex enterprise relationships, ideally Fortune 500
- Proven ability to build executive relationships and maintain customer health
- Exceptional communication skills to translate business and technical concepts
- Comfortable working cross-functionally in fast-moving environments
- Strong bias toward ownership and action without waiting for playbooks
Nice to have
- Familiarity with modern data platforms like Snowflake, Databricks, or dbt
- SQL proficiency or comfort with data profiling and quality principles
- Experience with data quality, governance, or observability platforms
- Past support of technical POCs or evaluations alongside Sales teams
- Experience working with Product and Engineering in feedback-driven settings
How you'll work
- Early-stage startup environment with evolving documentation and tooling
- Fast-paced culture where priorities change and decisions are made quickly
- Role involves wearing multiple hats and collaborating with founders
- Opportunity to help shape scaling processes rather than following blueprints