Senior IT Specialist
Viz.ai · Remote · United States - Remote ·
COMPENSATION
$104k – $150k
Listed on the employer's job board (Ashby)
- Senior level role
- Hybrid (Tel Aviv)
- Okta + Intune + Jamf
- 4-6 years experience
- Healthcare AI sector
As the primary point of contact for technical issues, you will troubleshoot hardware, software, and network challenges for employees. You will manage service tickets, handle onboarding and offboarding tasks, and maintain endpoint management tools to ensure a secure and efficient IT environment.
What you'll do
- Triage and resolve tickets for hardware, software, and network issues
- Manage user provisioning and deprovisioning during onboarding and offboarding
- Configure and maintain employee computers and peripherals
- Administer identity access via Okta and endpoint tools like Intune and Jamf
- Collaborate with Security and Engineering to ensure system compliance
- Update IT documentation and improve internal support processes
- Support meeting room technology and AV systems
What you'll need
- 4-6 years of experience in an IT or SaaS company environment
- Strong knowledge of Windows and macOS systems
- Hands-on experience with Okta, Intune, and Jamf
- Solid understanding of networking fundamentals and SaaS applications
- Ability to troubleshoot issues in distributed work environments
- Service-oriented mindset with strong communication skills
- Capacity to work independently and prioritize tasks effectively
Nice to have
- Knowledge of cloud security best practices
- Familiarity with infrastructure as code concepts
Stack
- Okta
- Intune
- Jamf
- Windows
- macOS
How you'll work
- Flexible hybrid model based in Tel Aviv
- Office located near a train line
- Part of a remote-first global company
What you get
- Dental insurance coverage
- Performance-based bonuses
- Cibus meal allowance
- Meals provided at the office
- Competitive cash compensation and equity