Senior Manager, Payments Risk
Jane · Remote · Canada/US ·
COMPENSATION
€156k – €253k
Listed on the employer's job board (Ashby)
- Senior leadership role
- Fully remote (US/CA/UK)
- Payments & Fintech focus
- AI-native workflow design
- $156k-$253k USD salary
You will own the operating system for payments risk at Jane, ensuring scalable processes that protect the company while maintaining a smooth customer experience. This position requires defining merchant onboarding criteria, transaction monitoring strategies, and dispute resolution protocols.
The ideal candidate combines deep expertise in embedded payments with an AI-forward mindset to reimagine manual workflows. You will partner with Legal and Finance to manage portfolio losses and ensure compliance with card network obligations.
What you'll do
- Define merchant risk policies including onboarding, verification, and monitoring
- Manage portfolio losses and create risk reporting packs for finance teams
- Develop transaction monitoring strategies to balance fraud detection and false positives
- Determine dispute strategies to improve win rates and prevent future conflicts
- Make escalation, hold, and offboarding decisions with appropriate legal sign-off
- Ensure compliance with Stripe Connect and card network obligations
- Reimagine risk stack using AI-native systems and agentic workflows
What you'll need
- 6+ years of experience in payments risk, preferably in leadership roles
- Background in embedded payments at a software platform with liability
- Expertise in acquiring, underwriting, chargebacks, and transaction monitoring
- Proficiency with Stripe, particularly Connect, and its limitations
- Ability to write clear policies and communicate difficult decisions compassionately
- Strong data skills to build independent reports using SQL or Stripe Sigma
- Comfortable building a function as the sole owner initially
Stack
- Stripe
- Stripe Connect
- SQL
- Stripe Sigma
How you'll work
- Fully remote position, not hybrid
- Team located across Canada, US, and UK
- Remote-first culture with open communication
What you get
- Annual salary range $156,000 to $253,500 USD
- Typical starting salary around $185,300 USD
- Comprehensive benefits package for US and Canada
- Regular career development conversations
- Compensation growth tied to skill development