Senior Product Manager - Launch and Client Success

… · Remote · Remote ·
Fully remoteFull-timeLead8+ years
COMPENSATION
Salary available to subscribers

Listed on the employer's job board (Ashby)

  • Senior Product Manager
  • Fully remote (US states)
  • Health-tech platform
  • Client implementation focus
  • AI and automation use

The company is seeking a Senior Product Manager to lead the end-to-end launch of new manufacturer and provider clients onto its digital pharmacy platform. This hybrid role combines client-facing implementation duties with internal product development, aiming to scale operations through automation and improved processes.

You will guide partners through B2B2C experience decisions, configure solutions, and collaborate with engineering to ship client-specific changes. When launch volume decreases, you will focus on broader product roadmap items to enhance adoption and value.

What you'll do

  • Lead discovery, solutioning, and planning for new partner launches from kickoff to go-live
  • Advise clients on B2B2C choices that impact patient and provider experiences
  • Build and test client configurations while partnering with engineering on technical scope
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