Senior Product Manager, Mail Admin & Buyer Experience
Superhuman · Remote · Hub - New York ·
COMPENSATION
$206k – $258k
Listed on the employer's job board (Ashby)
- Senior Product Manager
- Remote-flexible setup
- B2B SaaS focus
- Enterprise onboarding
- Admin experience owner
You will define the product roadmap for Mail’s admin interfaces, including activity reporting and audit visibility. The position requires managing the enterprise onboarding process and providing champions with the data needed to justify internal adoption.
Working closely with Sales and Customer Success, you will distinguish scalable patterns from one-off requests. You will partner with platform and security teams to ensure Mail integrates smoothly with identity and governance foundations.
What you'll do
- Own the roadmap for admin and team-management features
- Design enterprise onboarding and migration workflows
- Provide champions with usage evidence for internal buy-in
- Define the end-to-end enterprise buyer journey
- Collaborate with Sales and CS to prioritize enterprise needs
- Partner with security teams on identity and compliance integration
- Track activation, retention, and feature adoption metrics
- Shape the ideal customer profile and product-market fit
What you'll need
- 4+ years of product management experience
- Background in B2B SaaS admin or onboarding products
- Experience working directly with enterprise buyers and IT admins
- Knowledge of SSO, SCIM, RBAC, and audit logging
- Understanding of self-serve and enterprise sales motions
- Ability to design for admins, users, and procurement stakeholders
- Track record of simplifying complex system experiences
Stack
- SSO
- SCIM
- RBAC
- Audit logging
How you'll work
- Remote-flexible working model
- Hybrid options in SF, NYC, or Seattle
- Global remote availability
What you get
- Comprehensive health, dental, and vision care
- Mental health and fertility benefits
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days paid time off plus 12 holidays
- Stipends for home office, wellness, and pet care
- Annual professional development budget