Senior QA Engineer

Company hidden · Remote · USA ·
Fully remoteFull-timeSenior5+ years
COMPENSATION
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  • Fully remote (Global)
  • Senior QA Engineer
  • Amazon Connect focus
  • No visa sponsorship
  • AWS serverless testing

The company seeks a Senior QA Engineer to specialize in Amazon Connect and contact center solutions. You will design comprehensive test strategies for contact flows, IVR systems, and AI agents while validating legacy migrations. The role requires building automated suites and ensuring production readiness for cloud-native applications.

What you'll do

  • Design test strategies for Amazon Connect implementations including routing and IVR
  • Validate AI agent behavior such as intent recognition and fallback handling
  • Execute parallel-run testing for legacy-to-Connect migrations

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