Senior Software Engineer - Problem Management Automation and Analytics (On-site)
… · Atlanta, GA, United States ·
COMPENSATION
Salary available to subscribersListed on WeAreDevelopers
- On-site position
- 7+ years experience
- Python, Java, TypeScript
- ServiceNow expertise
- AWS cloud platform
You will design and deliver software solutions that automate Problem Management procedures and enhance analytical capabilities. The team works to eliminate operational toil by converting manual workflows into secure, reusable technology solutions using ServiceNow and enterprise platforms.
The role combines strong software engineering fundamentals with knowledge of IT service management, reliability, and observability. You will collaborate across multiple teams to build integrations, workflow automations, and data products that help identify recurring failure patterns.
What you'll do
- Lead technical design and implementation of scalable, secure software solutions
- Automate reactive and proactive Problem Management procedures
- Develop dashboards and data products using ServiceNow and related platforms
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