Senior Solutions Architect
Airbyte · Remote · New York ·
COMPENSATION
$213k – $255k
Listed on the employer's job board (Ashby)
- Senior Solutions Architect
- Fully remote (US East)
- Kubernetes & Data Infra
- Post-sales technical focus
- Startup environment
As a trusted technical partner, you will own the customer relationship after the sale, ensuring successful onboarding, implementation, and long-term value realization. You will work directly within client Kubernetes environments to troubleshoot, configure, and optimize Airbyte for production use cases involving AI agents and real-time data context.
What you'll do
- Serve as primary technical partner for enterprise customers post-sale
- Deploy, configure, and troubleshoot Airbyte in customer Kubernetes clusters
- Diagnose complex issues involving pods, networking, storage, and resources
- Guide customers through implementation and adoption best practices
- Collaborate with Product and Engineering to influence the roadmap
- Create technical content such as blogs, demos, and implementation guides
- Identify opportunities for account expansion and deeper product adoption
What you'll need
- 6+ years in customer-facing post-sales technical roles
- Strong hands-on experience troubleshooting production Kubernetes environments
- Deep understanding of SQL, CDC, replication, and data synchronization
- Proficiency with REST APIs, HTTP, OAuth, JWT, and webhooks
- 2+ years of experience in a startup or modern data infrastructure setting
- Ability to communicate effectively with engineers and business stakeholders
- Track record of driving successful technical onboarding and retention
Nice to have
- Experience with Terraform, Helm, or infrastructure-as-code
- Familiarity with AWS, GCP, or Azure cloud platforms
- Hands-on experience with AI or LLM frameworks
- Knowledge of observability and monitoring tools
- Background in ELT tools or data warehouses
Stack
- Kubernetes
- SQL
- REST APIs
- Terraform
- Helm
- AWS
- GCP
- Azure
How you'll work
- Fully remote position
- Must be located in New York City or East Coast timezone
- Flexible PTO with encouragement to take at least 25 days off
- Public holidays aligned with provincial employment standards
What you get
- Comprehensive extended health benefits
- Access to virtual healthcare providers
- Group retirement savings plan
- Professional development budget and conference sponsorship
- Book reimbursement program
- Statutory protections including pension and employment insurance