Senior Solutions Architect - Europe
Deepgram · Remote · EU - Remote ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Senior Solutions Architect
- Fully remote (EMEA)
- Voice AI & LLMs
- Python, Rust, or JS
- Visa sponsorship not stated
Join the Applied Engineering team to guide customers from discovery through production using Deepgram’s speech-to-text and text-to-speech APIs. You will own technical success for assigned accounts, designing reference architectures and resolving complex integration issues while collaborating with Product and Engineering teams.
What you'll do
- Lead architecture and implementation for enterprise voice AI deployments
- Own post-sales technical success and guide customers to stable production
- Serve as Tier-3 escalation point for complex technical issues
- Design reference architectures for contact centers and AI agents
- Build internal tools and scripts to automate repeatable tasks
- Contribute to pre-sales discovery and proof of concepts when needed
- Partner with Product and Engineering to prioritize fixes and features
- Create runbooks and documentation to scale expertise across regions
- Participate in on-call rotation to meet regional service level agreements
What you'll need
- 5+ years in Solutions Architecture or customer-facing technical roles
- Professional software engineering experience in Python, Rust, or JavaScript
- Hands-on experience with modern cloud platforms and containerization
- Proficiency with Docker, Kubernetes, and secure network design
- Proven ownership of production deployments and incident response
- Clear communication skills for technical and executive audiences
- Based in UK, Ireland, Switzerland, Germany, Austria, Netherlands, or Spain
- Excellent written and spoken English required
Nice to have
- Experience with speech recognition, TTS, or voice agent orchestration
- Familiarity with WER analysis and model tuning tradeoffs
- Experience operating self-hosted systems via Helm
- Strong understanding of GDPR and EMEA data residency compliance
- Fluency in German, French, Dutch, Italian, or Spanish
Stack
- Python
- Rust
- JavaScript
- Docker
- Kubernetes
- Helm
- Deepgram API
How you'll work
- Fully remote within specified EMEA countries
- Must overlap with customer business hours in EMEA time zones
- Collaboration with teams in Americas and APAC
- Travel estimated at 10–20 percent for critical milestones
- On-call or incident rotation required
What you get
- Periodic regional meetups
- AI-first culture with access to advanced tools
Hiring process
- Recruiter screen for experience and logistics
- Hiring manager conversation on technical depth
- Technical assessment with coding and architecture tasks
- Panel interviews with cross-functional partners
- Presentation simulating a post-sales customer engagement