Site Reliability Engineer 2
Kong · Remote · Washington, United States ·
COMPENSATION
$123k – $150k
Listed on the employer's job board (Ashby)
- Fully remote
- Senior level
- Kubernetes + Terraform
- Multi-cloud SaaS
- 24/7 on-call rotation
Join the global Platform SRE team at Kong to build and run the infrastructure powering API connectivity for thousands of customers. You will design automated systems, manage multi-cloud environments, and enhance the reliability of Kong’s SaaS offerings through robust engineering practices.
What you'll do
- Operate and scale the global Konnect SaaS platform across multiple regions and clouds
- Build and maintain Kubernetes infrastructure using Terraform, Helm, and ArgoCD
- Optimize data and caching layers including PostgreSQL, Redis, ClickHouse, and Druid
- Manage Kong Gateway and Kong Mesh environments for hybrid architectures
- Develop CI/CD pipelines and GitOps workflows for automated service delivery
- Enhance observability using Datadog, Prometheus, Grafana, and Thanos
- Collaborate with development and security teams to ensure compliance and reliability
- Participate in a global 24/7 on-call rotation and improve operational playbooks
What you'll need
- Bachelor’s degree in Computer Science or equivalent practical experience
- Proven experience managing enterprise-scale SaaS or PaaS systems
- Deep expertise in Kubernetes debugging, networking, and fault tolerance
- Strong proficiency with Infrastructure as Code tools like Terraform
- Experience with CI/CD pipelines and GitOps workflows such as ArgoCD
- Proficiency in Go, Python, or Bash for automation and tooling
- Solid understanding of Linux, networking, load balancers, and distributed systems
- Experience working in a 24/7 production support environment
Nice to have
- Hands-on experience with Kong Gateway or Kong Mesh
- Experience operating ClickHouse, Druid, or similar analytics databases
- Experience managing PostgreSQL and Redis in multi-region configurations
- Knowledge of AWS, Azure, or GCP networking features
- Understanding of disaster recovery and resiliency testing practices
Stack
- Kubernetes
- Terraform
- Terragrunt
- Helm
- ArgoCD
- PostgreSQL
- Redis
- ClickHouse
- Druid
- Kong Gateway
- Kong Mesh
- Go
- Python
- Bash
- Datadog
- Prometheus
- Grafana
- Thanos
- Kafka
- AWS
- GCP
- Azure
How you'll work
- Global remote position
- Participation in 24/7 on-call rotation required