Site Reliability Engineer (Forward Deployed)
Teleport · Remote · United States (Remote) · United Kingdom (Remote) ·
COMPENSATION
$189k – $326k
Listed on the employer's job board (Ashby)
- Fully remote
- Go + Rust
- Customer-facing
- Open source contributions
- Travel required
Join Teleport as a Forward Deployed Engineer to ensure successful infrastructure deployments for major clients. You will work directly with customers to identify pain points, remove deployment blockers, and implement fixes using Go and IaC tools. This position sits at the intersection of engineering, product, and revenue, requiring strong communication skills and technical expertise.
What you'll do
- Work directly with customers to ensure successful Teleport deployments
- Identify and remove roadblocks blocking customer deployments
- Write and fix Infrastructure as Code deployments such as Helm charts
- Develop workarounds and write Go code to fix bugs or add features
- Gather requirements and make business cases for complex product issues
- Solve problems related to networking, performance, security, and integrations
What you'll need
- Excellent communication skills for customer interaction
- Willingness to travel to customer sites when needed
- Experience with Infrastructure as Code tools like Terraform, Ansible, or Helm
- Linux systems engineering experience
- Proficiency in Go or Rust programming languages
- Comfortable shifting focus areas in a startup environment
Stack
- Go
- Rust
- Terraform
- Ansible
- Helm
- Linux
How you'll work
- Remote-first and globally distributed team
- Regular travel to customer sites required
What you get
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies
- Retirement savings plans
- Professional development opportunities
Hiring process
- 30-minute introductory call covering compensation and process
- 30-minute call with hiring manager and take-home exercise overview
- Submit coding challenge via GitHub through Slack channel