Solutions Architect (EST or PST hours)
Deepgram · Remote · USA - Remote ·
COMPENSATION
$155k – $240k
Listed on the employer's job board (Ashby)
- Fully remote (US)
- EST or PST hours
- Voice AI & STT/TTS
- Python/TypeScript
- Enterprise focus
As a Solutions Architect at Deepgram, you will bridge the gap between complex customer needs and production-grade Voice AI deployment. You will own technical implementations, design reference architectures, and create automation to streamline the customer journey. This role emphasizes reducing time-to-value for clients using Deepgram's speech-to-text and text-to-speech APIs.
What you'll do
- Own technical design and delivery of customer implementations from kickoff to production
- Lead deployment scaling efforts including capacity planning and rollout sequencing
- Design solutions that integrate with each customer's existing tech stack and constraints
- Develop reusable implementation patterns, reference architectures, and playbooks
- Create automation and self-service tooling to accelerate repeatable implementation tasks
- Collaborate with product teams to advocate for customer needs based on deployment data
- Provide high-level support for complex post-onboarding technical escalations
- Occasionally assist with pre-sales activities like discovery and proof-of-concept design
What you'll need
- 3+ years of experience implementing technical solutions for enterprise customers
- Strong software engineering background with professional development experience
- Proficiency in modern languages such as Python, JavaScript, TypeScript, Rust, or C++
- Proven ability to lead technical delivery of production deployments end-to-end
- Experience scoping complex technical work and sequencing it for successful delivery
- Excellent written and verbal communication skills for technical and business audiences
Nice to have
- Experience with speech recognition, NLP, or AI Voice agents
- Knowledge of cloud platforms like AWS, GCP, or Azure
- Familiarity with containerization technologies such as Docker and Kubernetes
- Background in API-first products and developer tools
- Experience producing reference architectures or deployment templates
Stack
- Python
- JavaScript
- TypeScript
- Rust
- C++
- AWS
- GCP
- Azure
- Docker
- Kubernetes
How you'll work
- Must be based in US Eastern or Pacific Time zones
- Required to work during EST or PST business hours
- Fully remote position within the United States
- Fast-paced environment requiring adaptability to rapid AI changes