Solutions Engineer
Whippy · Remote · Remote- United States ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Remote (US-based)
- Pre-sales & Post-sales
- AI Voice & ATS Integrations
- 20-30% Travel Required
- Senior Level Role
Whippy is an AI-native platform for business communication, combining voice agents, recruiting tools, and workflow automation. As a Solutions Engineer, you will scale the technical credibility of the sales cycle by handling complex integrations and architecture design. You will bridge the gap between sales and engineering, ensuring successful deployments for enterprise customers in staffing and HR.
What you'll do
- Design solution architecture for complex deals involving ATS and telephony integrations
- Lead technical deep-dive calls with prospect IT administrators and evaluators
- Build prospect-specific sandboxes and working AI agents for proof of concept
- Manage RFPs and security reviews end-to-end to support account executives
- Travel to industry shows and customer sites as the technical face of the company
- Design deployment architectures for enterprise accounts and hand off to Customer Success
- Handle technical escalations that exceed standard support capabilities
- Create documented, reusable playbooks from solved deployments to scale team knowledge
- Provide feedback to engineering on deal losses, feature requests, and competitor gaps
What you'll need
- At least 3 years of experience in customer-facing pre-sales roles such as SE or Sales Engineer
- Background in staffing technology, ATS ecosystems, CCaaS, or business telephony
- Ability to read API documentation fluently and test endpoints without engineering support
- Experience building or configuring AI agents, IVR flows, or workflow automations
- Capability to run technical demos solo under challenging questioning
- Strong documentation skills to create resources that teams actually use
- Willingness to travel approximately 20 to 30 percent of the time
- Ability to explain technical architecture clearly to both business owners and IT teams
How you'll work
- Ful ly remote within the United States
- Travel required for industry shows and customer site visits (20-30%)
- No first-call participation; join only when technical evaluation is needed
- Collaborate closely with Account Executives and Engineering teams
What you get
- Total compensation range between $120,000 and $180,000
- Join a bootstrapped and profitable company with revenue-focused strategy
- Work in an AI-first environment that prioritizes speed and results
- Opportunity to define and scale the technical motion for enterprise deals