Solutions Engineer, Post-Sales (remote, US East Coast)
Checkly · Remote · Eastern Time zone ·
COMPENSATION
$80k – $124k
Listed on the employer's job board (Ashby)
- Fully remote (US East)
- Post-sales technical role
- Javascript/Node.js focus
- Series B funded startup
- OTE $107k-$185k
Join Checkly as a Solutions Engineer focused on post-sales success. You will serve as the primary technical contact for new and existing accounts, ensuring customers derive maximum value from end-to-end testing and synthetic monitoring tools.
Your work includes leading technical onboarding, conducting training sessions, and troubleshooting complex reliability issues. You will collaborate closely with sales, product, and engineering teams to enhance customer experience and product development.
What you'll do
- Lead technical onboarding for new accounts including configuration and setup
- Conduct workshops and training sessions for customer engineering teams
- Serve as the technical counterpart in account management and growth strategies
- Host customer meetings ranging from deep dives to regular check-ins
- Create and improve technical documentation and internal playbooks
- Share customer insights with Product Engineering and Marketing teams
What you'll need
- Approximately two years of experience in post-sales technical roles
- Hands-on background in monitoring, observability, or automated testing
- Proficiency in reading, writing, and debugging code, preferably Javascript/Node.js
- Experience using AI tools to accelerate research and code generation
- Strong verbal and written communication skills in English
- Ability to work autonomously in an asynchronous environment
- Based on the US East Coast in Eastern Time zone
- Willingness to travel occasionally to meet customers
Stack
- OpenTelemetry
- Playwright
- Javascript
- Node.js
- Claude Code
- Codex
How you'll work
- Fully remote position
- Must be located on US East Coast
- Eastern Time zone required
- Occasional customer travel needed
What you get
- Stock options included
- Flexible paid vacation policy
- Paid sick leave provided
- Up to 14 weeks paid parental leave
- Medical, Dental, and Vision insurance
- 401(K) retirement plan
- Annual company on-site event