Sr. Backend Engineer

… · New York, NY, United States ·
HybridFull-timeSenior5+ years
COMPENSATION
Salary available to subscribers
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Listed on WeAreDevelopers

  • Senior Backend Engineer
  • Hybrid (Jersey City)
  • Kotlin, Java, or Scala
  • Spring Framework
  • Fintech background plus

Join the team responsible for the Customer Success agent desktop, a critical platform supporting daily customer interactions. You will design and maintain systems that improve agent productivity through automation and intelligent workflows.

Your work will directly impact operational efficiency by connecting multiple systems and introducing AI capabilities. This high-impact role solves real-world problems at scale within a fast-paced fintech environment.

What you'll do

  • Design and evolve the Customer Success agent desktop platform
  • Develop tools and integrations for the Customer Success organization
  • Improve agent productivity via automation and AI-driven capabilities
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