Staff Site Reliability Engineer
Assured · Remote · Remote ·
COMPENSATION
$180k – $240k
Listed on the employer's job board (Ashby)
- Staff level role
- Fully remote
- 10+ years experience
- OpenTelemetry focus
- AWS + Kubernetes
You will establish the patterns and reference implementations that allow engineering teams to run services reliably. This includes defining end-to-end SLOs for claims journeys and consolidating instrumentation onto OpenTelemetry.
The position requires embedding with product teams to specify reliability needs, building tooling to surface platform risks, and sharing an interrupt rotation for incident response. You will also mentor engineers through design reviews and hands-on collaboration.
What you'll do
- Define reliability standards, SLOs, and error budgets for the organization
- Drive consolidation onto OpenTelemetry as the single instrumentation standard
- Build reporting layers to surface risk and coverage gaps across the platform
- Embed with product teams to help build and hand over reliable systems
- Share interrupt rotation to triage reliability escalations and incidents
- Mentor engineers through design reviews and written guidance
- Use AI tools to support tooling development and incident analysis
What you'll need
- 10+ years of site reliability, production, or platform engineering experience
- Experience with SaaS platforms or high-scale distributed systems
- Proficiency with OpenTelemetry, metrics, traces, and logs
- Strong knowledge of AWS, Kubernetes, and PostgreSQL
- Proven ability to design SLOs that teams use for decision making
- Experience leading through influence rather than direct ownership
- Ability to write real tooling and services, not just configure them
Stack
- OpenTelemetry
- AWS
- Kubernetes
- PostgreSQL
- Claude
- Cursor
How you'll work
- Fully remote position
- Regular team events and offsites
What you get
- Competitive salary and equity packages
- Platinum medical, dental, and vision healthcare
- Free life insurance with disability coverage
- Unlimited PTO and paid holidays
- Maternity and paternity leave
- 3% 401(k) contribution from employer
- Lunch stipend twice weekly and monthly phone stipend
- Health FSAs and HSAs available